New Clients

At Metairie Small Animal Hospital, our main concern is the health of your pet. We are committed to providing the best quality care and service to our patients and clients. If you have any questions, please feel free to contact us. And, if you’re ever in the neighborhood please stop by for a tour of our facility to learn even more about the services offered at MSAH!

Here’s an overview of what MSAH has to offer:

• Client Convenience – Four convenient locations, early morning drop-off, pickup and delivery services, online pharmacy, and emergency services.

• Quality Pet Health Care – 24-hour critical care, individualized wellness care based on lifestyle and life-stage, preventative health care, avian and exotic pet care, dentistry, and oncology/chemotherapy.

• Surgical & Diagnostic Services – Orthopedic and ophthalmic procedures including ACL repair and cataract surgery, laser surgery, ultrasound and echocardiograms, and an in-house, full-service lab to ensure fast results when needed.

• Grooming – Complete grooming services are offered at 2 of our 6 locations.

• Dentistry – Teeth cleaning, x-rays, preventative dental care, and antibiotic treatments.

• Pet Supplies, Food & Toys – High-quality pet foods and treats, the latest in training and play gear, and gifts for pet lovers – inside the main hospital at The Silver Collar Pet Boutique and in retail areas at all five clinics.

Book Appointment

Please book an appointment with your desired location. You may also contact our office at (504) 835-4266 or email us at [email protected].

New Patient Form

For your convenience, we have included our new patient form. You can fill out our new online form, or bring the printed/completed form with you to your pet’s first appointment and save yourself time.

Payment Policies

We work hard to keep our fees as reasonable as possible while still providing the very best in medical care to your pets. To help us maintain balanced pricing, we require that all services be paid for when rendered. For your convenience, we currently accept cash, personal checks, money orders, Visa, MasterCard, Discover, and American Express. Please note that returned checks are subject to a service charge. All patients remaining in the hospital for services will require a deposit toward the anticipated total for services. You can always ask for an estimate of services prior to approving any procedures or services.

Financing Options

We understand that medical emergencies can happen unexpectedly and are happy to accept CareCredit, a third-party creditor which allows you to make monthly payments toward your balance. CareCredit is an excellent way to keep peace of mind and start your pet’s treatment immediately. CareCredit has a variety of options including:

• Low Monthly Payments

• Interest-Free Financing

• No Pre-Payment Penalties

For more information or to apply online click here. We can also complete the application process in our offices if you’d prefer.

Pet Insurance

We will happily assist you in submitting any necessary forms or records to your pet insurance company. We currently recommend Trupanion Pet Insurance. Trupanion allows you to set your own deductible amount, therefore determining your own monthly payment. Trupanion also covers 90% of your actual veterinary bill (less exam fees and deductible amounts). Visit www.trupanion.com for more information.